Terms of service
Terms of Service
Welcome to Pro Guitar.
By accessing our website and purchasing products from our store, you agree to the following Terms of Service. Please read them carefully before placing an order.
1. Store information
This website is operated by Pro Guitar.
Website: https://www.proguitar.store
Email: rodrigo.ramossx5@gmail.com
Throughout the site, the terms “we”, “us” and “our” refer to Pro Guitar.
2. Products and availability
We sell musical instruments, guitar accessories, and related products.
Product availability may change without prior notice. We make every effort to display product descriptions, images, prices, and availability as accurately as possible.
However, colors, details, and product appearance may vary slightly depending on the customer’s screen, supplier updates, or product batch.
3. Pricing
All product prices are displayed on each product page.
Prices may change at any time without prior notice. Any applicable taxes, shipping fees, or additional charges will be shown at checkout before the order is completed.
4. Orders
By placing an order, you confirm that all information provided is accurate and complete.
We reserve the right to refuse, cancel, or limit any order if we suspect fraud, incorrect information, payment issues, inventory problems, or violation of these Terms of Service.
5. Payment
Payment must be completed at checkout using the available payment methods shown on our website.
Orders will only be processed after payment confirmation.
6. Shipping
Orders are processed and shipped according to our Shipping Policy.
Delivery times may vary depending on the customer’s location, shipping carrier, customs procedures, product availability, and other situations outside our control.
Please make sure your shipping address is complete and correct before placing an order.
7. Returns and refunds
Returns, refunds, and exchanges are handled according to our Return and Refund Policy.
Customers should review our Return and Refund Policy before making a purchase.
8. Cancellations
Orders may only be cancelled before they are shipped.
Once an order has been processed or shipped, cancellation may not be possible.
9. Customer responsibility
Customers are responsible for reading product descriptions, checking product specifications, choosing the correct item, and providing accurate contact and shipping information.
Pro Guitar is not responsible for delays, failed deliveries, or losses caused by incorrect or incomplete customer information.
10. Customs, duties, and taxes
For international orders, customers may be responsible for customs duties, import taxes, or other fees charged by their country.
These charges are not controlled by Pro Guitar and are the responsibility of the customer.
11. Use of the website
You agree not to use this website for illegal, fraudulent, abusive, or harmful activities.
You must not attempt to damage, hack, disrupt, or misuse the website, checkout, payment system, or any related service.
12. Intellectual property
All content on this website, including text, images, logos, product descriptions, and design elements, belongs to Pro Guitar or its respective owners.
You may not copy, reproduce, or use our content without permission.
13. Limitation of liability
Pro Guitar is not responsible for indirect, incidental, or consequential damages related to the use of our website, products, shipping services, or third-party services.
Our responsibility is limited to the amount paid by the customer for the product purchased.
14. Third-party services
Our store may use third-party services such as payment providers, shipping carriers, apps, and suppliers.
We are not responsible for delays, errors, or issues caused by third-party providers.
15. Changes to these terms
We may update these Terms of Service at any time.
Any changes will be posted on this page. Continued use of our website after changes are published means you accept the updated terms.
16. Contact
For questions about these Terms of Service, please contact us at:
Email: rodrigo.ramossx5@gmail.com
Website: https://www.proguitar.store