Legal notice

Store name: Pro Guitar
Representative: Rodrigo Ramos de Carvalho
Website: https://www.proguitar.store
Email: rodrigo.ramossx5@gmail.com
Phone number: +819083239279
Business address:
We will disclose it without delay upon request.
Business hours:
Monday to Friday, 9:00 AM to 6:00 PM Japan Time

Product prices:
Product prices are displayed on each product page.

Additional fees:
Shipping fees, taxes, and any applicable charges are displayed at checkout before payment.

Payment methods:
Credit card and other available payment methods shown at checkout.

Payment timing:
Payment is charged at the time of order.

Shipping time:
Orders are processed within 2 to 5 business days. Delivery time may vary depending on the destination and shipping carrier.

Returns and refunds:
Please refer to our Return and Refund Policy for details.

Cancellations:
Orders can only be cancelled before they are shipped. Once shipped, cancellation may not be possible.

Contact:
For questions about products, orders, shipping, returns, or refunds, please contact us by email at rodrigo.ramossx5@gmail.com.